Customer Support for Pokepay Shared Wallet App | Shared Wallet App, an original e-money issuing service

Service

Latest Info

Pokepay Column

Newsletter

YouTube

Instagram

Document Request

For money issuers

Help

FAQ

Pokepay Enterprise

Enterprise

Learn more about large- scale business and regional currency here.

Having trouble using electronic money? Users support page

Document Request

An easy to understand guide to Pokepay (For shops)

Learn more about local currency and large-scale business here.

Enhance your business with embedded finance. Contact us for more information or send a document request.

For users using Pokepay Shared Wallet

Customer Support for Pokepay Common Wallet

Have any issues using Pokepay Shared Wallet? Chat to our support team for assistance.

Help page

Have you visited our help page?

You might find a quick solution there!

Send your inquiry

All fields are necessary.

Name

Example: Kaori Tanaka

Email address

Example: example@pokepay.jp

Phone number

Example: 090-1234-5678

Please provide a phone number where we can easily reach you during the day.

What device are you using the app on?Details0/5000

Please provide as much detail as possible about your inquiry and symptoms.

I agree to thePrivacy Policy of Pocket Change, Inc .

We will respond within 3 business days.

This site is protected by reCAPTCHA and the Google
Privacy Policy and Terms of Service apply.

Media that makes business “easy”

Get the latest information on Pokepay

Service

Latest Info

Document Request

For money issuers

Help

FAQ

Pokepay Enterprise

Enterprise

Learn more about large- scale business and regional currency here.

認証番号 JP21/080679

Company

Terms & Conditions

"BankPay” system terms of use

ver: 9e39a2a8-20241127031759

Document Request

An easy to understand guide to Pokepay (For shops)